Reachable
Contact
Reachable from 07:00 to 22:00, every day, in English or Dutch. Outside those hours the phone is not answered; leave a message and you get a call back at the start of the next day.
Reachable
From 07:00 to 22:00, every day
Driving time
usually 45 to 90 minutes
Call-out charge
€ 25 surcharge before 08:00, after 18:00 and on Sundays
Channels
Calling
Fastest. You hear straight away when somebody can be there and what it will cost.
Useful for a leak, and useful if a technical word is missing: a photo of the meter cupboard or the connection often saves a trip and therefore a second call-out charge.
For anything that can wait, a question about an invoice for instance.
Service area
Uithoorn, De Kwakel, Amstelhoek, Vrouwenakker. If your address is just outside that list, call anyway: you hear straight away whether it works.
Request
No emergency? Leave your number
For work that can wait. With water on the floor or no heating at all, calling is faster, because this form is not read continuously.
Is it urgent?
Then call. The phone is answered from 07:00 to 22:00, every day, and you hear straight away when somebody can be there.