Emergency plumber
Plumber in Uithoorn for leaks, blockages and boiler faults
Call and you hear straight away when somebody can be there and what the call-out costs. We work in Uithoorn, De Kwakel, Amstelhoek and Vrouwenakker, from 07:00 to 22:00, every day. You can explain the problem in English.
Reachable
From 07:00 to 22:00, every day
Driving time
usually 45 to 90 minutes
Call-out charge
€ 25 surcharge before 08:00, after 18:00 and on Sundays
First yourself
What to do right now
Three things that limit the damage until somebody arrives. Together they take under two minutes and they often save more than the visit costs.
Close the main stopcock
In a Dutch house the main stopcock (hoofdkraan) is nearly always in the meter cupboard by the front door, next to the water meter, and occasionally in the crawl space under a hatch in the hall. A quarter turn stops the water. It does not fix the cause, but it stops the damage, and water damage grows by the hour.
Cut the power to the wet room
If water is on the floor or running down a ceiling, switch off that circuit at the consumer unit, which in the Netherlands sits in the same meter cupboard. Switch off that one circuit and not the whole installation: light in the hallway is useful for whoever arrives. Unplug wet appliances only after the circuit is off.
Photograph it and put a bucket underneath
Photograph the wet patch, the meter cupboard, and the appliance with its fault code. Send those on WhatsApp when you report the problem. The shape of a wet patch often already shows whether it is a water pipe, a waste pipe or the roof, and then the right tools come along on the first trip.
Is there water on the floor?
Call first and read the rest afterwards. Within a minute you know when somebody can be there and what the call-out costs.
Rates
What it costs
The amounts are here so you know them before you call. It is the one point on which a repair bill never has to be a surprise afterwards.
| What | Amount |
|---|---|
| Call-out charge | € 45 |
| Hourly rate | € 65 to € 85 |
| Out-of-hours surcharge | € 25 |
| After the first hour | per 15 min |
| Parts | separate |
The call-out charge applies once per visit. The lower hourly rate covers taps and sanitary ware, the higher one high pressure drain clearing and boiler work. The surcharge applies before 08:00, after 18:00 and on Sundays and is a fixed amount, not a percentage. After the first hour time is counted per quarter of an hour, and parts are listed separately.
If it takes longer than estimated. At the door you hear what appears to be needed and roughly what that costs. If it turns out to be more work, you hear that the moment it becomes clear and not afterwards on the invoice. Above € 400 nothing goes ahead without your agreement.
Service area
Where we come and how fast
A small area is the only way to write down a driving time that is actually met. These are the four towns, with the band that holds in practice.
Seen enough?
The amounts above are the amounts that end up on the invoice. Calling is fastest; a photo on WhatsApp often saves a trip.
Problems
What people call us for
Water leak repairWater on the floor, a wet patch in the ceiling, or a meter that keeps turning.
Blocked drains and sewerA toilet that will not flush, a shower that stays full, or an overflowing gully.
Boiler and central heating faultsNo hot water, radiators cold, or a boiler showing a fault code.
Taps, toilets and bathroom fittingsA tap that keeps dripping, a toilet that keeps running, or a drain that smells.
Questions
Common questions
Question not here? Calling is faster than searching; you hear straight away what is possible and what it costs.
Can I explain the problem in English?
Yes. The call is answered in English if you start in English, and WhatsApp works just as well, especially with a photo. If a technical word is missing on either side, a photo settles it faster than either of us finding the right term.
What time can I call?
From 07:00 to 22:00, seven days a week. Outside those hours the phone is not answered, and we would rather say so than leave you in a queue at half past two in the morning. Leave a message and you are called back at the start of the next day.
What does the call-out cost?
€ 45, once per visit. On top of that € 65 to € 85 per hour depending on the work, and a € 25 surcharge before 08:00, after 18:00 and on Sundays. All amounts include Dutch VAT (btw). They are on this site so you know them before you call, not once somebody is standing in your hallway.
How quickly can you get here?
Usually within 45 to 90 minutes, depending on the town and on what is already running. On the phone you hear a band that fits your address. We do not quote a number of minutes we cannot meet.
I rent my home. Should I call you or my landlord?
Dutch law splits it roughly like this: small repairs and anything you can reach yourself are the tenant, and the installation itself is the landlord. Many landlords and housing associations want to arrange the visit themselves. If you are not sure, call us anyway, tell us it is a rented home, and you will hear whether it is worth calling your landlord first. We put on the invoice where the fault actually was, which is what settles that discussion.
Which towns do you cover?
Uithoorn, De Kwakel, Amstelhoek and Vrouwenakker. That is deliberately a small area: it is the only way to write down a driving time that is actually met. If your address is just outside the list, call anyway and you hear straight away whether it works.
How do I pay?
By payment request (a Dutch payment link, usually via iDEAL) or by invoice within fourteen days. Cash is not requested, and nothing is ever paid up front for work that has not been done.
What if the fault comes back?
Repair work carries three months of guarantee: if the same fault returns in the same place, we come without a call-out charge. That does not cover a new blockage somewhere else, or a second leak in a pipe that was already reported to you as needing full replacement. If that is the situation, you hear it on the first visit.
Request
No emergency? Leave your number
For work that can wait. With water on the floor or no heating at all, calling is faster, because this form is not read continuously.
Is it urgent?
Then call. The phone is answered from 07:00 to 22:00, every day, and you hear straight away when somebody can be there.